April 30th, 2024

SCOPE AND PURPOSE:

Welcome to HealthiPie LLC, where we are committed to safeguarding your privacy. This privacy policy (“Policy”) outlines how HealthiPie LLC and its affiliated companies, subsidiaries, and parent companies (referred to as “HealthiPie LLC,” “we,” “us,” “our,” and/or “HP”) collect, use, and disclose information obtained from you through various websites and applications, including www.healthipie.com, that link to this Policy (collectively referred to as the “Sites”). This Policy also governs the collection of information that occurs offline, such as when you visit our physical offices, attend HealthiPie LLC events, or interact with our representatives at other events, or in any other circumstances where this Policy is made available to you.

Please note that this Policy does not apply to HealthiPie LLC product offerings that have separate privacy policies or to third-party websites that we may link to. While we strive to ensure your privacy on our Sites, we cannot control the privacy practices of third-party websites. Therefore, we encourage you to review any relevant privacy policies of these third-party websites independently.

WHAT ARE THE SERVICES OR FUNCTIONS PROVIDED BY HEALTHIPIE?

HealthiPie LLC, headquartered in the United States, is dedicated to providing innovative healthcare solutions to healthcare providers nationwide. Our comprehensive suite of healthcare cloud-based services includes electronic health records, patient engagement tools, and revenue cycle management. For further details regarding HealthiPie LLC, kindly refer to the “About” section on www.healthipie.com.

WHAT KIND OF PERSONAL DATA DO WE GATHER?

At HealthiPie LLC, we collect various types of personal information to better serve you. The types of personal information we collect depend on your interactions with us. In the last 12 months, we have gathered personal information falling under several broad categories:

• Identifiers: This includes details like your name, email address, or IP address.
• Customer Records Information: Such as your postal address or phone number.
• Commercial Information: Details regarding products or services you have purchased.
• Electronic Network Activity Information: This encompasses your engagement with our website.
• Professional or Employment-Related Information: For example, your job title or employer.
• Geolocation Data: General or precise location information, derived from your IP address or GPS-based functionality.

THROUGH WHAT MEANS DO WE COLLECT YOUR PERSONAL DATA?

We employ various methods to collect your personal information, including:

• Direct Information: Details provided directly by you, such as when you fill out fields on our Sites, request services, participate in surveys, or contact our customer service. This may include your name, email address, phone number, and user type (e.g., patient, provider, partner).
• Automatic Data Collection: Technologies like cookies and similar tools help us gather information about your device and website interactions. This may include your IP address, browser type, device identifiers, and browsing history on our Sites.
• Other Sources: Information from lead generation companies, social networks, or business partners may supplement our data collection efforts. Additionally, we may obtain information from other users of our services or publicly available sources.

IN WHAT WAYS DO WE UTILIZE YOUR PERSONAL DATA?

We utilize your personal information in several ways, including:

• To provide and improve our services, enhancing our Sites’ functionality and tailoring experiences to your interests.
• Authentication: Verifying and authenticating your identity as a user or prospective client.
• Communication: Engaging with you through emails, newsletters, announcements, and other forms of communication.
• Security: Maintaining the safety, security, and integrity of our Sites and services, and ensuring compliance with legal requirements.
• Feedback: Utilizing feedback from surveys and other mechanisms to develop new products and services.
• Customization: Personalizing your experience on our Sites based on your preferences and interactions.

We may also use non-identifiable information for purposes permitted by applicable law, such as aggregated, anonymized, or de-identified data.

IN WHAT WAYS DO WE DISCLOSE OR EXCHANGE YOUR PERSONAL DATA?

At HealthiPie LLC, we prioritize the security and confidentiality of your personal information. However, there are circumstances where we may disclose or exchange your personal data, including:

• External Service Providers: We may share your information with external service providers and vendors who assist us with analytics, content management, advertisement administration, and other services essential to our operations.
• Business Partners: Collaboration with third-party providers for audience matching services or co-branded services may involve sharing your personal information.
• Affiliates: We may disclose your information to our affiliates and related entities for business purposes, such as customer support and marketing efforts.
• User Interaction: Information you make public or accessible to other users through our Sites, such as posting reviews or comments, may be shared with other users.
• Surveys and Feedback: Your information may be shared with our customers when you participate in surveys or provide feedback on our services.
• Legal Obligations: We may disclose your information when legally obligated or compelled to do so, such as in response to lawful requests by public authorities or to meet national security requirements.

Additionally, we may share de-identified data with third parties for research or analytical purposes, provided it complies with applicable laws and regulations.

HOW DO WE SAFEGUARD AND RETAIN DATA?

At HealthiPie LLC, we employ robust security measures to safeguard your information, including encryption for sensitive data. While we endeavor to maintain the security of your information, we cannot guarantee its absolute security due to the inherent risks associated with data transmission over the internet.

We retain information for varying periods depending on the purpose for which it was collected and in compliance with legal requirements. We strive to retain data only for as long as necessary, and we take steps to prevent unauthorized access or use of your information.

DATA COLLECTION METHODS AND TECHNOLOGIES INCLUDING COOKIES

Our Sites utilize various automated data collection technologies, including cookies, pixels, ad tags, and JavaScript, to enhance user experience, gather statistical information, and maintain website security. Cookies, in particular, help us optimize website functionality and deliver personalized content.

These technologies enable us to collect information about your device and browsing behavior on our Sites, such as your IP address, browser type, and browsing history. Additionally, cookies facilitate targeted advertising based on your preferences and interactions with our Sites.

To manage your cookie preferences, you can access the “cookie preferences” link located at the bottom of our websites.

TECHNOLOGY INTEGRATIONS AND SOCIAL MEDIA

HealthiPie LLC integrates with various social media and technology platforms to enhance user experience and facilitate interaction. Our Sites may contain hyperlinks to third-party websites and services operated by separate entities. When you interact with these platforms, please be aware that their privacy practices may differ from ours, and we encourage you to review their privacy policies independently.

We may also utilize pixels or SDKs on our Sites to enable social media interactions or retrieve data from partner services. Any information collected through these integrations will be handled in accordance with this Policy and the respective privacy policies of the platforms involved.

RIGHTS FOR RESIDENTS OF APPLICABLE STATES

Residents of states with applicable consumer privacy laws may have certain rights regarding their personal information, including the right to access, correct, or delete their data, as well as the right to opt out of data sharing or processing for specific purposes. If you reside in such a state and wish to exercise your rights, you can contact us using the information provided in the “Contact” section below.

PRIVACY POLICY UPDATES AND REVISIONS

At HealthiPie LLC, we may update and modify this Policy at our discretion and at any time. Any changes will be posted on www.healthipie.com, along with the effective date, and will be considered effective as of that date. Your continued use of our Sites after the posting of changes indicates your acceptance of the revised Policy.

HOW TO CONTACT US

If you have any questions, comments, or concerns regarding this Policy, or if you wish to exercise your privacy rights, please contact us via:

• Phone: +1 (307) 456 6543
• Email: support@healthipie.com
• Writing to: HealthiPie LLC Attn: Privacy Officer 2236 Pimmit Run Lane Falls Church, VA 22043

We are committed to addressing your inquiries promptly and ensuring your privacy concerns are addressed effectively.

Thank you for entrusting HealthiPie LLC with your privacy.